Orders.
Desert Veils is a registered Australian Business.
All prices are in $AUD and include G.S.T.
We currently do not have an online shopping cart
to make shopping with us safe and personal
Contact us by email or phone for
orders.
Email: sue@desertveils.com.au
Mobile: 0412 998 592
Bank
deposits/transfers are our preferred method of payment.
We accept Money Orders,
Bank Deposits, Bank Cheques, Personal Cheques and Credit Card payments through
PayPal only.
Paypal is free to use for buyers. Visit www.paypal.com.au
Credit card details should not be given to anyone via email. Credit card
payments can only be
accepted through PayPal at the moment. If you are unsure how to use Paypal please
contact us or visit Paypal's website. Anyone with an email address can use this service. Goods will
be sent out upon receipt of payment or upon clearance of cheques.
International customers - payment by Paypal only.
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Postage and Handling.
Postage costs vary due to postcode, weight and shape of items. Postage costs will
be confirmed upon enquiry or receipt of order. Items are sent through Australia
Post unless otherwise stated/requested. No responsibility is taken for lost items
that are not sent registered post. Registered Post is an additional
postage cost and insures items. Extra insurance may
be purchased for large orders.
International customers are responsible for any import duties or taxes into
their country of residence. Express post offers a tracking service and
fast delivery.

Returns/Refunds.
Returns are accepted only if the item is faulty and it is returned in its original
condition. The item must not have been used. A store credit or
refund will be issued for the full price of the
returned item if found to be faulty. All items are
quality checked before being shipped. As with all handmade items there may
be some variation to the photographs and some slight imperfections may be
visible. These add to the charm of the item and are not accepted as
grounds for return. These imperfections are considered part of the style and
individuality of each piece and cannot be accepted as damaged. Faulty
items must be reported immediately and returns on
faulty items must be made within 14 days of purchase.
Please note as with all
handmade items such as hip scarves, beads and coins are prone to catching on
other materials and it is recommend that any loose beads are immediately fixed. No hip scarves or any items with beads or coins
will be accepted for return or refund after any use unless the item is deemed
faulty prior to use. It is also
recommended that you do not sit around in your costumes or scarves for any
length of time as they are
fragile and can easily be damaged.
The cost of postage for
return/refund items is the responsibility of the buyer.
Please note, there are no
returns on sale items unless they are found to be faulty.

Desert Gift
Certificates.
Our Desert gift certificates are available in $25 increments and are a great gift idea. Please give
the full name and address details of the receiver
when ordering. Certificates are valid for 12 months on all items in our
store.

Privacy
Policy/Personal Information.
To protect your privacy, you can visit our site without the need for
identification. We do not collect personal information and do not share,
sell, rent or barter any personal information to any third parties. The
only time personal information will be used is in the processing of your order
if the need arises for the use of a carrier that delivers your order.

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